Training and education
WOSTEP Foundation is entrusted with educating and training the next generation of technical staff for the Swiss watch customer service sector. A WOSTEP certification is recognised by employers from all around the world and is seen as an indication of technical skill and a testament to a solid education.
WOSTEP offers various programs in two main fields of customer service; watch repair and polishing (watch-cases and bracelets).
Our training programs encompass the vast scope of profiles necessary for our industry watch repairers, brand trainers, school instructors, retail and customer service staff, polishers and specialisations.
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Balance Hairspring Manufacturing -
Chronograph -
Chronometry Adjustments -
Complete Service Standard Operations -
Customer Service Polishing Technician Program -
Customer Service Watchmaker Program -
Different polishing techniques -
Filling with Laser-Welding -
Finishing techniques -
Train the Trainers -
Watchmaker Program -
Introduction to polishing -
Lapping -
Preparation techniques -
Schaublin-70 Lathe -
Turning between centres